Concierge Services

Name: Cocoon Luxury Properties
Address: 90, Pitt St, Sydney, NSW, 2000, AU
Telephone: +61 (0)2 8037 4099
Price range: AUD 1,920–16,000 per night

Every Cocoon villa comes with more than a stay, it comes with a concierge team behind it. From a private chef preparing dinner in your villa to a seamless airport transfer, trusted babysitting or a table at a fully booked restaurant, we anticipate your needs before they arise so every stay feels effortless.

Whether you're planning a family holiday, a celebration or a corporate stay, let us know what you need and our concierge team will arrange it around your schedule.

Villa terrace lounge set for an evening at dusk

What We Arrange

Private Chef

A private chef prepares personalised menus in your villa, crafted around your tastes, dietary needs and special occasions using fresh, premium ingredients. Breakfast, lunch or a full multi-course dinner, all in the comfort of your own space.

Airport & Local Transfers

Seamless transfers to and from your accommodation, arranged around your flight or travel times. Our concierge team takes the stress out of getting to and from your villa, from the airport or anywhere across Sydney.

Babysitters & Childcare

Vetted babysitting and childcare support during your stay, so parents can enjoy a night out or simply relax. Let our concierge team know your dates and we'll arrange trusted care around your schedule.

Restaurant Bookings

Reservations at Sydney's best restaurants, secured through our local contacts, including tables that are otherwise fully booked. Tell us the occasion and cuisine, and we'll take care of the rest.

The Cocoon Concierge Philosophy

At Cocoon we remove the everyday hassles of travel so guests can focus on relaxing and making memories. From arranging a private chef to prepare exceptional in-house meals, to coordinating professional cleaning services that keep your space immaculate throughout your stay, we curate every element of the experience.

Dietary requirements and allergies are accommodated, whether it's a food allergy, intolerance or lifestyle choice like vegan, vegetarian, gluten-free or halal. Share your preferences ahead of arrival and our team will plan around them.

Why Book With Cocoon

Hand picked properties, not a generic listing site.
Local knowledge across every Sydney suburb we cover.
Concierge support before and during your stay.
Direct communication, no call centre.

Frequently Asked Questions

Does Cocoon offer private chef experiences during a stay?

Yes. Cocoon can arrange a private chef to prepare personalised menus in your villa, crafted around your tastes, dietary needs and special occasions using fresh, premium ingredients.

Can dietary requirements or allergies be accommodated?

Yes, guests can request dietary and allergen accommodations when booking a private chef experience, and menus are tailored accordingly.

Can Cocoon arrange transfers and babysitting?

Yes. Our concierge team can arrange airport and local transfers, along with vetted babysitting and childcare, around your dates and schedule.

Can you book restaurants that are fully booked?

Often, yes. Our local contacts mean we can frequently secure tables that aren't available through a direct booking.

What other concierge services are available?

Cocoon's concierge team can arrange in-villa dining and manage other details of your stay, from arrival to departure, as part of its broader concierge offering.